How a Contractor Registers (with Additional Registration or License Requirements)
  • 04 Jun 2023
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How a Contractor Registers (with Additional Registration or License Requirements)

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Article Summary

Start the Registration Process

Remember: A contractor cannot self-register for a CommunityConnect account until this feature has been enabled for your jurisdiction.

  1. Click self-registration link
  2. Select the user type
    Contractor self-registration, choose contractor.png


  1. Enter email address
    Contractor self-registration, enter email.png

    Contractor self-registration, check email.png



  1. Check email and click the confirmation link
    Contractor self-registration, email to contractor.png




Complete Contractor Registration

  • Enter your company name
  • Select your trades
  • Select licenses you are applying for (depending on the jurisdiction you are registering with, you may or may not see the option to select licenses to apply for)

Contractor applies for license, select license and trades.png


Enter and/or upload Registration Requirements

  • Enter registration requirements and/or upload required documents. Requirements will vary by jurisdiction, trade type, and license type.

CommunityConnect, contractor registration, requirements.png


Enter Profile Information

Contractor registration, profile information.png


Review Registration and Setup Password

Contractor registration, confirmation, setup your password.png

If you need to make changes to any part of your registration, click the Back button on the bottom of any registration screen to return to the previous screens:
image.png




After Submitting Registration, What's next?

📧 Looking for the email?

If you don't see the email in your Inbox, please also check your spam or junk folders. Thank you!


  • You will receive an email that your registration is Pending Validation
    Contractor registration, pending validation, email to contrator.png

  • Your registration will be reviewed by the building department

  • Registration will either be:

    • Accepted
    • Returned for more information
    • Denied.


Accepted Registration

After your registration has been reviewed and accepted by the building department, you will receive an email, similar to this. Follow the link in the email to log in to CommunityConnect and apply for a permit online.
Contractor registration, to contractor, accepted.png


Returned Registration

If the jurisdiction needs more information, you will receive an email similar to this:

  1. Login to CommunityConnect to resubmit registration
    Contractor registration, information needed, email to contractor, login to resubmit registration.png


  1. Click the Additional Information Needed icon on the CommunityConnect Dashboard
    CommunityConnect, additional information needed.png


  1. Click Update Requirements next to the requirements that are marked as Needs Info, then Resubmit
    Contractor registration, communityconnect, needs more info.png


Denied Registration

After review by the building department, if your review is denied, you will receive an email similar to this:

Contractor registration denied, email to contractor.png


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