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    How a Contractor Registers (with Additional Registration or License Requirements)
    • 04 Jun 2023
    • 1 Minute to read
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    Contents

    How a Contractor Registers (with Additional Registration or License Requirements)

    • Updated on 04 Jun 2023
    • 1 Minute to read
    • Contributors
    • Print
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    Article summary

    Start the Registration Process

    Remember: A contractor cannot self-register for a CommunityConnect account until this feature has been enabled for your jurisdiction.

    1. Click self-registration link
    2. Select the user type
      Contractor self-registration, choose contractor.png


    1. Enter email address
      Contractor self-registration, enter email.png

      Contractor self-registration, check email.png



    1. Check email and click the confirmation link
      Contractor self-registration, email to contractor.png



    Complete Contractor Registration

    • Enter your company name
    • Select your trades
    • Select licenses you are applying for (depending on the jurisdiction you are registering with, you may or may not see the option to select licenses to apply for)

    Contractor applies for license, select license and trades.png


    Enter and/or upload Registration Requirements

    • Enter registration requirements and/or upload required documents. Requirements will vary by jurisdiction, trade type, and license type.

    CommunityConnect, contractor registration, requirements.png


    Enter Profile Information

    Contractor registration, profile information.png


    Review Registration and Setup Password

    Contractor registration, confirmation, setup your password.png

    If you need to make changes to any part of your registration, click the Back button on the bottom of any registration screen to return to the previous screens:
    image.png



    After Submitting Registration, What's next?

    📧 Looking for the email?

    If you don't see the email in your Inbox, please also check your spam or junk folders. Thank you!


    • You will receive an email that your registration is Pending Validation
      Contractor registration, pending validation, email to contrator.png

    • Your registration will be reviewed by the building department

    • Registration will either be:

      • Accepted
      • Returned for more information
      • Denied.


    Accepted Registration

    After your registration has been reviewed and accepted by the building department, you will receive an email, similar to this. Follow the link in the email to log in to CommunityConnect and apply for a permit online.
    Contractor registration, to contractor, accepted.png


    Returned Registration

    If the jurisdiction needs more information, you will receive an email similar to this:

    1. Login to CommunityConnect to resubmit registration
      Contractor registration, information needed, email to contractor, login to resubmit registration.png


    1. Click the Additional Information Needed icon on the CommunityConnect Dashboard
      CommunityConnect, additional information needed.png


    1. Click Update Requirements next to the requirements that are marked as Needs Info, then Resubmit
      Contractor registration, communityconnect, needs more info.png


    Denied Registration

    After review by the building department, if your review is denied, you will receive an email similar to this:

    Contractor registration denied, email to contractor.png

    What's Next