Weintraub Video Training: Office Staff
  • 18 Sep 2024
  • 3 Minutes to read
  • Contributors
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Weintraub Video Training: Office Staff

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  • PDF

Article summary

❕ For Weintraub Staff

This article outlines processes that are only relevant to Weintraub staff.

Start here

This Training covers the following topics:




Getting Started in CommunityCore

Overview


This video covers:

  • CommunityCore vs. CommunityConnect
  • How to get help in CommunityCore
  • How to switch between offices/jurisdictions
  • How to search

Related resources:






Permits

Accepting Permit Application


This video covers:

  • How to accept a permit application submitted online

Related resources:






Permits Overview


This video covers:

  • A quick overview of an active permit
  • How to view or add permit fields
  • How to add/edit/remove alerts and conditions
  • How to place a permit on hold
  • An overview of the permit history
  • An overview of the workflow
  • Accessing system-generated documents from the workflow
  • Accessing system-generated documents from the Documents screen
  • Viewing, emailing, sharing uploaded documents

Related resources:






Creating the COC Packet


This video covers:

  • How to create the COC Packet
  • Updating the workflow
  • Accessing System-Generated Documents
  • Upload COC Packet to the permit
  • Emailing the COC Packet from CommunityCore






Inspections

Manage Inspections in a Permit


This video covers:

  • Inspection actions within a permit
  • How to add inspections to an inspection list
  • How to schedule inspections from a permit
  • How to remove inspections from an inspection list
  • The Inspection History
  • How to resend inspection results

Related resources:

Inspection History






The Main Inspections Screen


This video covers:

  • Multi-Office Mode
  • Assigning and approving inspections on the Requested tab
  • The Scheduled tab
  • Updating latitude and longitude on a permit
  • The Completed tab

Related resources:






About Inspection Notifications for CMs


This video covers:

  • How CMs can manage their notifications in CommunityConnect
  • How you can update a CMs notification settings in CommunityCore

Related resources:






Projects

Projects & Clients


This video covers:

  • How to add a new client to CommunityCore
  • How to manage clients in CommunityCore
  • How to add a new Project (community) to CommunityCore

Related resources:






CommunityConnect

Working With Users in CommunityConnect


This video covers:

  • Updating favorite projects for a CM
  • Adding sub-contractors to CommunityCore
  • Add sub-contractors to a Project

Related resources:
Construction Managers:

Sub-Contractors

Misc






Other Helpful Tips






Q&A Recording