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    6/19/23: What's new in CommunityCore and CommunityConnect?
    • 19 Jun 2023
    • 2 Minutes to read
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    6/19/23: What's new in CommunityCore and CommunityConnect?

    • Updated on 19 Jun 2023
    • 2 Minutes to read
    • Contributors
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    Article summary

    Every two weeks, we release improvements to our systems and highlight what is new for you. The latest changes were deployed over the weekend. You don't need to do anything to see these updates in CommunityCore and CommunityConnect.

    Just released:

    • Allow contractors to renew their licenses online in CommunityConnect


    Contractors can now renew their licenses online!

    This is an optional feature has to be enabled (and it's easy!) for your jurisdiction before contractors will see the option to renew a license online.


    We are excited to announce that we have added a new feature to CommunityCore that allows contractors to renew their licenses online. This will be a massive timesaver for you and your contractors, as it eliminates the need to manually mail or email renewal applications.

    To renew a license online, contractors will log into CommunityConnect and go to the Licenses tab. From there, they can select the license they want to renew and follow the instructions.
    Renew licenses, available to renew, CommunityConnect.png


    ✨Available now!

    This feature can be enabled for you now. Fill out this quick form to get started.


    Benefits

    Here are some of the benefits of allowing contractors to renew their licenses online:

    • Saves time: No more mailing or emailing renewal applications.
    • Increases efficiency: Contractors can renew their licenses at their convenience, without having to wait in line or visit your office.
    • Reduces errors: There is less chance of errors when contractors renew their licenses online, as they can simply follow the instructions and submit their renewal.
    • Improves customer service: Contractors will appreciate the convenience of being able to renew their licenses online.


    How to get started:


    How it works:

    • The contractor can login to CommunityConnect to renew their license online. (Coming soon: When a license is about to expire, the contractor will receive an email that will guide them to renew online.)
      Renew licenses, available to renew, CommunityConnect.png


    • The Contractor submits the renewal requirements that you can review then approve, deny or return for more info from the Registration & Licensing Inbox (Registration Licensing Inbox).
      Contractors, Registration and Licensing Inbox.png


    • You can choose to receive an email when a renewal has been submitted or resubmitted. Fill out this quick form to request those notifications for your jurisidciton.
      Contractor Renewal, email to jurisdiction for a renewal to review.png


    • When reviewing the renewal information, you can choose to have the contractor's license automatically issued once all license fees are paid. 🎉
      Approve and issue renewal license once call fees are paid.png


    • The contractor will receive an email when their license has been issued.
      Email to contractor, license renewal issued.png


    ❕ ICYMI

    Over the last few weeks, we have released three self-registration options for contrators. These new features are designed to save you time and your contractors time!

    Learn more about these options here.

    We're excited to help you enable the option that works best for your jurisdiction!


    Related setup forms



    The CommunityCore development team releases enhancements to the web app every two weeks. If you have a request for an improvement or have identified an issue in CommunityCore, contact our Support team at support@communitycore.com.

    View past updates

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