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    Deny an Application Requiring More Info
    • 30 Jan 2023
    • 1 Minute to read
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    Deny an Application Requiring More Info

    • Updated on 30 Jan 2023
    • 1 Minute to read
    • Contributors
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    Article summary

    Sometimes, after you send an application back to an applicant for "more information", the project either cancels or you never receive the info you need for the application. You can easily deny these applications to close them out.


    View application

    View applications awaiting info in the Applications tab, then select Awaiting Information in the dropdown.
    Awaiting info dropdown.png


    Click the application's address
    Permits awaiting info.png


    Deny application

    In the application, click Deny Application
    Permit awaiting info - deny application.png


    Enter reason

    Enter the reason for denying the application, then click Deny Application
    Enter reason for denying application.png


    Email to applicant

    After the application is denied, an email, that includes the reason for denying, is automatically sent to the email applicat.

    Permit application denied email.png

    What's Next