Businesses: Authorized Online Users
  • 12 Dec 2023
  • 1 Minute to read
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Businesses: Authorized Online Users

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Article Summary

❔ What is an Authorized Online User
  • Authorized Online Users can be added to a Business profile
  • Authorized Online Users can log in to CommunityConnect and:
    • Apply for a business license
    • Renew a license
    • View the status of a pending license
    • Pay license fees
    • Download business license
  • When you add an Authorized Online User to a business profile, if they don't already have a Community Member account in CommunityCore, they will receive an email guiding them to set up their new account.
  • Contractor users can't be added as an Authorized Online User to a business profile. Only Community Member accounts can be added as a business Authorized Online User.


Add an Authorized Online User

  • Open the business profile
    Businesses, Open Profile.png


  • Click Authorized Online Users
  • Click Add Online User button
    Businesses, Authorized Online User, Add Online User.png


  • Enter user's email address
    Businesses, Add Online User Modal.png


  • If the user doesn't have an existing CommunityCore account, they will receive an email guiding them to finish setting up their account. If they don't see this email in their inbox, please have them check spam/junk folders too.