Allow a contractor to apply for a permit online
  • 12 Feb 2023
  • 1 Minute to read
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Allow a contractor to apply for a permit online

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Article Summary

Need to add a contracting company?

Before you can allow a contractor access to CommunityConnect, they must be setup as a contracting in CommunityCore. To add a contracting company, follow these steps.


In Contractors, open the contracting company that you want to give permission to apply for permits online.
Contractors main navigation


Add a check in the box by next to Can apply for Online Permits.
Contractors, can apply for permits online - new

If you don't check Can apply for Online Permits, the contracting company will be able to view their permits online, but won't be able to apply for additional permits in CommunityConnect.


Authorized online users

Add individual contractors (who will have access to CommunityConnect) as Authorized Online Users:
Authorized online users.png


▶ What's next?

When you add a Authorized Online User to a company, they will automatically receive an email, giving them access to CommunityCore. They will need to click on the link in the email within 8 days to activate their account. If they do not receive an email, please guide them to check their spam/other/junk folders.
Account setup email snippet