12/4/23: What's new in CommunityCore and CommunityConnect?

TL;DR (“Too Long; Didn’t Read”)

Permits & Planning

• Hiding fees (to prevent early payment) from contractors or community members is easier than ever!
• Reviewing documents uploaded by online applicants to their permit or planning applications is much more user-friendly.

Contractor Licensing

• Contractors can upload their own Supporting Documents to their company profile! (📩 Want to be notified? Fill out this form!)
• Now, when a contractor self-registers, they can provide more information like their mailing address and company email address.

CommunityConnect

• Now you can share more contact information (like websites!) from the "Contact" button with your users in CommunityConnect. (👉Update yours!)

Permits & Planning

Hide Fees

We made it easier to hide fees from external users (contractors or community members in CommunityConnect) to ensure that fees aren't paid before all fees have been assessed.

Also, any time fees are hidden and then shown again, it is tracked in the permit or planning history. 👏

Review and Upload Documents in an Application

When reviewing an external application:
When reviewing documents uploaded to a permit or planning application by an online applicant, it's now much easier to see if all required documents have been uploaded.

When entering a new permit or planning application:
Now you can easily see which documents are required for the permit or planning application you are entering and upload a document for each requirement.

Don't worry! For jurisdiction users, you don't have to upload a document for each requirement and you can still upload documents after the permit or planning application has been accepted.

Contrator Licensing

Contractors Can Upload Supporting Documents

Now, Contractors in CommunityConnect can upload supporting documents (like an updated copy of their business license, for example) to their company profile.

❗ Please Note: The contrator must be designated as a Company Admin to upload documents to their contrator profile.

More Information Collected When Contractor Registers

When a contractor self-registers, we added a few more optional fields to the application that they can update with the following items so you don't have to gather and update this information later (all fields are optional and not required):

• Federal ID
• No. employees
• Mailing Address
• Company Email Address

CommunityConnect

Share More Contact Info in CommunityConnect

Now, we can easily share more contact information for your jurisdiction in CommunityConnect. This makes it easier for your contractors or homeowners to know who to contact or where to find more information when they have questions.