3/27/23: What's new in CommunityCore & CommunityConnect
  • 01 May 2023
  • 2 Minutes to read
  • Contributors
  • Dark
    Light
  • PDF

3/27/23: What's new in CommunityCore & CommunityConnect

  • Dark
    Light
  • PDF

Article Summary

Every two weeks, we release improvements to our systems and highlight what is new for you. The latest changes were deployed over the weekend. You don't need to do anything to see these updates in CommunityCore or CommunityConnect.

TL;DR (“Too Long; Didn’t Read”)

With Permit Workflows

Also, contractors with access to CommunityConnect will be able to:

Soon, community members and contractors with access to CommunityConnect will be able to:






CommunityCore

Permit Workflows

Bulk assign workflow steps

Now you can quickly bulk assign several workflow steps at a time to one specific user. Even workflow steps that aren't open can be assigned. This will eliminate having to assign steps one by one or even wait until a step becomes active.

Snag_3b97eb.png

Sprint 6, Bulk assign workflow steps.gif


Bulk update workflow statuses

With the update, you now also have the ability to update the status of multiple permit workflow steps at the same time. This allows you to quickly close a number of active steps in a group without individually opening each status.

Sprint 6, permit workflow, bulk update statuses.png

Sprint 6, Bulk assign workflow steps.gif






CommunityConnect

Contractors can view their company's profile

Sprint 6, CommunityConnect, company details.png


Now, Contractors that have access to CommunityConnect, will have more visibility into their company profiles. With this access, contractors can view (only view, not edit!) information about their company including:

Don't worry though, contractors will not be able to see:

  • Contractor notes
  • "Needs review" checkbox
    Sprint 6, fields not visible to contractors.png


Contractors can download licenses

CommunityConnect, generate license document, no number.png

Now, contractors with access to CommunityConnect will be able to download their company's contractor licenses. We created a how-to guide for contractors here:
How to download license


Jurisdiction contact info available to contractors and community members

Sprint 6, new, contact building department button in CommunityConnect.png

To help your users get to the right people to answer their questions the most efficiently, soon contractors and community members will start seeing the new Contact Building Department button in CommunityConnect.

From the button, users will be able to send an email to the proper contact. Depending on what page the user is on in CommunityCore, you may also see a link to the specific permit or project they are emailing about. We hope this will save you time gathering info about a contrator/applicant questions!
Sprint 6, Contact building department button.gif

Please help us by filling out this quick form to provide updated contact information for your jurisdiction: https://form.jotform.com/230796695987179

Thank you!






The CommunityCore development team releases enhancements to the web app every two weeks. If you have a request for an improvement or have identified an issue in CommunityCore, contact our Support team at support@communitycore.com.

View past updates


ESC

Eddy, a super-smart generative AI, opening up ways to have tailored queries and responses