2/13/23: What's new in CommunityCore & InspectorConnect?

TL;DR (“Too Long; Didn’t Read”)

With these updates, now you can:
Inspections

• Schedule and reschedule remote inspections in CommunityCore

Contractors

• Easily move multiple permits to a different contracting company
• Mark a contracting company as inactive

Businesses

• Mark a business as inactive

InspectorConnect

• View and result remote inspections

CommunityCore

Remote Inspections

This feature must be enabled for your jurisdiction before you will see the option to schedule or result a remote inspection. Request this feature be enabled here.

For jurisdictions that perform remote inspections, now you can schedule and result remote inspections in CommunityCore and InspectorConnect. The option to schedule and result remote inspections in a jurisdiction can be enabled after you fill out this form.

Once this feature has been enabled your jurisdiction, you can:

• Schedule a remote inspection in CommunityCore:
  

• Result a remote inspection in CommunityCore
  

• View remote inspections in reports:
  

🎉 Also new in InspectorConnect: Result remote inspections

Contractors

Move permits

Sometimes, you need to move all permits associated with a contracting company to a different company. For example, when there are duplicate company profiles and one profile is no longer being used. Now all permits came be moved with just a few clicks:

Inactive contracting companies

Have you run into any of these scenarios in your Contractor’s list?

• There are companies listed that are no longer in business
• You accidentally have duplicates of the same contracting company and don’t know which one to add to a permit
• There are contracting companies that are no longer doing work in your jurisdiction

Now, you can take care of these issues by marking a contractor as inactive.

When you mark a contractor as inactive:

• They will no longer show up in the list of contractors to add to a permit
• Any authorized user on their contractor profile will not be able to apply for a permit online under that contracting company

In the Contractor grid, a new column has been added to show each company's active status.

Moved: Give contractors access to apply for permits online

FYI: We made a simple UI change on the Contractor Details screen. Now, when you need to give a company access to apply for permits online, you will find that checkbox at the top of the screen.

Businesses

Inactive businesses

As we did with contractors, you can also mark a business as active or inactive:

Then, quickly view the active status (and filter or sort) in the grid:

InspectorConnect 3.0

Remote inspections in InspectorConnect

Please note: This feature must be enabled in your jurisdiction before you see the option to result a remote inspection.

Now, in InspectorConnect, if a remote inspection has been scheduled, it will look like this on your task list and maps list:

Resulting a remote inspection
When resulting a remote inspection in InspectorConnect, the process is the same as resulting an onsite inspection. You can switch an inspection from remote to onsite, or from onsite to remote, before you record the inspection results.

View past updates

• 1/30/23: What's new in CommunityCore?
• 12/19/22: What's new in CommunityCore and InspectorConnect?