Unsubscribe from Workflow notification emails
  • 28 Aug 2022
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Unsubscribe from Workflow notification emails

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  • PDF

Article Summary

Unsubscribe from Workflow notifications

Email overload? You have the option to unsubscribe from workflow notifications (notifications that are sent based on events in the workflow). If you want fewer emails, you can unsubscribe from the Email Subscriptions screen in your profile by unchecking the box next to Permit Workflow Status Notifications. And at any time, you can always come back and subscribe.

Email subscriptions, permit workflow status notifications.png

Go here to unsubscribe or resubscribe from workflow notifications.

What are Workflow notifications?

In your jurisdiction's customized CommunityCore setup, workflow notifications can be added upon request. Workflow notification emails are triggered by step status changes. Workflow notifications can be used to:

  • Notify a user when a workflow step is assigned to them
  • Notify users when a workflow step is complete
  • Notify permit applicants or contractors when all fees have been assessed on a permit and they can pay fees
  • Notify permit applicants when a permit has been issued
  • And many more

Any email that you receive from no-reply@noreply.communitycore.com with the subject line, Permit Status Update and with the Manage my email notifications link at the bottom of the email are workflow notifications. These are the emails that you can unsubscribe from.
Sprint 17, permit status updates, manage my email notifications.png

A few months ago, we introduced the new feature that allows you to send a workflow notification from a workflow step, as you need them. These types of notifications don't have to be set up in your workflow settings - you can use them anytime you want. If users unsubscribe from workflow notifications, they will continue to receive these notifications.
Sprint 10, workflow notifications, override email notification

📧 Update notification preferences for contractors and community members

Contractors and Community Members in CommunityConnect will also be able to unsubscribe or resubscribe from workflow notifications. You can update these settings for them as well. Read how here.

What's Next