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Manage open complaints
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Manage open complaints
3 Articles
in this category
Written by
Steph Nelson
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Accept or reject and open complaint
View complaint in Complaint Inbox Another way to access the Complaint Inbox Accept a complaint At the bottom of the form, select Accept Add details to complaint Assign inspector Sc...
Written by
Steph Nelson
Updated on : 28 Sep 2021
View complaints that have been accepted or rejected
After you have accepted or rejected a complaint, you still have access to the original complaint from the Complaint Inbox : View accepted complaints View rejected complaints
Written by
Steph Nelson
Updated on : 14 Sep 2021
Email Notifications: Open code complaints
If an email address is included in the open complaint form, the contact will receive an email notification when their complaint is rejected or accepted. Rejected complaint Accepted complaint New complaint to code enforc...
Written by
Steph Nelson
Updated on : 10 Aug 2023