How Users Apply For and Manage Planning Applications in CommunityConnect
  • 16 Oct 2023
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How Users Apply For and Manage Planning Applications in CommunityConnect

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Article Summary

When you add a community member to CommunityCore, they will have access to their planning applications (and permits) in CommunityConnect and will be able to apply for planning applications online in CommunityConnect.

Add a Community Member

Users, Create User, Community Member.png

A community member can also self-enroll with the link provided to your jurisdiction by CommunityCore. If you do not have that link for your jurisdiction, please reach out to us!


What happens next?

Moments after you add the user's email address, they will receive an email directing them to finish setting up their account. The email will look similar to this:
Account setup email snippet

After they have set up their account, they can login to CommunityConnect.



Give a Community Member Access to a Planning Application

A community member will be able to see a planning applications when their email is added as either:

  • The applicant, or
  • The property owner
    Planning Application, Give Community Member Access.png




💳 Online Payments

If your jurisdiction is set up to accept payments online in CommunityConnect, once a community member (or contractor) is given access to their planning application, they will be able to make a payment by logging into CommunityConnect.


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