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    Hide Fees from CommunityConnect Users
    • 02 Dec 2023
    • 1 Minute to read
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    Hide Fees from CommunityConnect Users

    • Updated on 02 Dec 2023
    • 1 Minute to read
    • Contributors
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    Article Summary

    Sometimes, after assessing fees, you need to hide them from CommunityConnect users (external users) so that an applicant or contractor doesn't pay fees before all fees have been assessed.

    How to Hide Fees

    1. Click Fees
    2. Click Actions
    3. Select Hide Fees Externally
      Fees, Actions, Hide Fees Externally.png


    After you hide fees, you will see this Hide Fees Externally checkbox:
    Hide Fees Externally Checkbox.png

    • Now, when the contractor or applicant is logged in to CommunityConnect, they won't see the options to pay fees on this permit or planning application.


    How to Show Fees Again

    To make the fees available to be paid online again, uncheck the Hide Fees Externally checkbox (then the Hide Fees Externally checkbox will disappear):
    Remove Hide Fees Externally and Show Again.gif


    Tracked in the History

    History, Fees Hidden or Shown.png

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