CommunityConnect for Jurisdictions

Quick guide to get started Allow contracting company to apply for a permit online To allow a contracting company access to apply for permits online, in Contractors, click on the contracting company's name. If the contractor and their contra...

Turning on the Contact button in CommunityConnect makes it a breeze for residents and contractors in your jurisdiction to get the help they need. Once you've updated your jurisdiction's contact info , users will see the Contact button in Communit...

Sometimes, when you are trying to add an Authorized Online User to a contracting company's profile, you will get an error message like this: An exiting account of a different user type already exists with this email address. What doe...

If a contractor or community member asks for fewer permit notification emails, you can unsubscribe them from workflow notifications. Please note When the user is unsubscribed, they will be unsubscribed from workflow notification emails from ...

You can use this feature to: See what your contractors/community member are seeing on their screens when they login to CommunityConnect. Send specific screenshots to aid in troubleshooting. Want to send a user the link to request an inspecti...