Block online inspection requests when your office is closed
  • 20 Dec 2021
  • 1 Minute to read
  • Contributors
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Block online inspection requests when your office is closed

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Article Summary

From the inspections screen, you can add, remove, and edit calendar dates that you wanted to be blocked from accepting online inspection requests. Whether your office will be closed for a holiday or an unexpected blizzard, you can prevent inspections from being requested.

Inspections, actions, block inspection dates.png


Delete or edit a blocked date

We have several holidays added to CommunityCore by default, however, you are able to edit these holidays or delete them if they do not apply to your town or office.
Block inspection dates modal, all options, edit, delete, add.png


Add a blocked date

Inspections, add block inspection date options.png

  1. Select date to block inspections

  2. Enter the reason (for example, "New Year's Day) - this reason will be shown to a user when they try to request an inspection online, like this:
    CommunityConnect, schedule inspections errors, blocked inspection dates.png

  3. Select one jurisdiction or multiple jurisdictions



What contractors and community members see

In CommunityConnect, if a contractor or community member tries to request an inspection on a day that is blocked, they will see a message like this and will be unable to request that inspection date:
CommunityConnect, schedule inspections errors, blocked inspection dates.png


What if we need to schedule an inspection on a blocked day?

Good news! You still can! Schedule an inspection as you normally would. If you select a date that has been blocked, you will get this message:

Blocked date modal, for jurisdiction users.png

If you want to continue scheduling the inspection, click Yes.


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