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    Add Authorized Users to Contracting Company
    • 08 Apr 2023
    • 1 Minute to read
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    Add Authorized Users to Contracting Company

    • Updated on 08 Apr 2023
    • 1 Minute to read
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    Article summary

    ❔ What is an authorized online user?

    Contracting companies in CommunityCore can have Authorized Online Users that will have a user name and password. These users will be able to login to CommunityConnect and view permit info and create permit applications.


    Add an authorized online user

    To add an Authorized Online User, you will only need their email address.
    Contracting company, authorized online user, add user, email modal with company admin checkmark.png

    What is a Company Admin?


    • When you add an authorized user to a company, they will automatically receive an email, giving them access to CommunityConnect
      CommunityConnect, new account setup for authorized online user.png

    • They will need to click on the link in the email within 8 days to activate their account.

    • If they do not receive an email, please guide them to check their spam folder.


    Resend setup email to authorized online user

    If the user hasn't setup their account, or needs the setup email again, you can resend it by going into their profile:
    Users, contractor, send edit profile email button with steps.png

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